Frequently Asked Questions

We're happy to welcome you as a new patient at Queen Anne Eye Clinic. With our comprehensive eye care services and great selection of glasses and frames, we have all your vision needs covered.

Your first eye exam, like every exam with us, will be relaxed, painless and informative. Drs. Bergstrom and Lo will give your eyes a thorough examination and then answer any questions you may have.

Please arrive 15 minutes prior to your appointment so you have time to complete some basic paperwork. For your convenience, you can download our basic paperwork to fill out and bring to your appointment.

Here are answers to some common questions:

What should I bring to my exam?

Please bring your most current glasses or current contact lens boxes, plus your insurance card.

How long is a typical exam?

Your exam will typically take 30-45 minutes, depending on the complexity of your particular situation and any questions you may have.

Will my pupils be dilated?

Drs. Bergstrom, Lo, and Urbaniak prefer to dilate new patients, but it can be delayed or postponed depending on your schedule. Check out our technology page to learn more about Optomap®, an alternative to dilation.

Should I come in wearing my contact lenses?

The doctors prefer for new patients to arrive wearing glasses. It will make the examination process more efficient.

Can I bring my child/children?

Yes, as long as you don’t think their presence would be a distraction for you.

Is parking available?

Yes, free parking is available in front of the building during office hours. Free street parking is also available near the clinic.

Do I need an appointment to work with an optician?

No, our opticians work on a walk-in basis, and there is always someone on staff to assist you.